[S_t_a_n_l_e_y]

I'm also having this problem. The email address I used to sign up for my Avid account is my old .edu address from college. I no longer have access to this email account. I requested a password reset for my Avid account, and I got the link (apparently my old .edu is still forwarding to my current email address) but the reset request seemed to fail. Possibly my Avid account was already locked from too many failed login attempts. Is it possible to update my Avid account to my personal email? Any help is much appreciated.