Quote:
Originally Posted by tamasdragon
Today I have created a new case at avid support center. To be specific a bug report, with repro.
After I have finished and submitted it, I have received an email, which says that my support things are handled by my local distributor.
WTF? Bugs are handled by the distributors??? 
I know my distributor, who not even a coder, so I guess he won't solve this... 
Come on avid, what is this? And before anyone asks, I rechecked my case twice. It was clearly a bug report.  |
If you can give me the email address or case number from your submission, I can look it up. Most likely it's an auto-response, but the actual report made it to the appropriate people.
I looked up cases using the email address in your profile, but didn't find anything.