[promixr]

That's really sad that with the sheer amount of resources that GC has- they cannot help you use the software you bought from them.

Your AVID account needs to see that you owned M-Powered. If you never registered M-Powered the AVID site will not see that you have the 'right' to get the crossgrade discount.

You need to call GC and get them to straighten this out for you- or tell them you will return the software and never shop there again.

You can call me for future AVID purchases- we help people with registration issues ALL DAY.