Quote:
Originally Posted by randomdude84
...I am not sure what you mean by surrender your 10/11 bundle?
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In iLok License Manager you will see a "Pro Tools with Upgrade and Support Plan" bundle which includes licenses for 10/11/12. When you activate that to your iLok2 you will surrender your older license (which is your Pro Tools 11 Bundle). This will complete your upgrade.
Quote:
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And I definitely haven't downloaded pt12 the only thing i downloaded was the original express and then the upgrade to pt 11.
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It's not in PNYD because it was downloaded (added to your Products). The v10/11/12 installers are in your
Avid account >
Products & Subscriptions >
Crossgrade from PT EX >
Show. Based on the deposit date of your iLok licenses, this was done about a year ago.