Quote:
Originally Posted by PT user
Avid support seem to be staffed by message takers.....Rang for support at 10am - its 5.07pm and nothing back as yet.........I thought the point of paying for a Support Plus HD contract meant you actually got a priority response......Blackmagic Design do this more effectively for free....Come on Avid....you must be better than this
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Sorry that we dropped the ball here. One of our moderators escalated this and I believe a support rep is working on your clocking issue.