Sorry for the delay in responding, we've have many key people wrapped up in Avid Connect and NAB through this week.
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Originally Posted by The Weed
Throughout this thread we've been told that the Pro Tools Plug-in and Support Plan is no more...
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This is true.
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So why then have I received an email from Avid today stating the following:
"Don't Let Time Run Out Renew your Pro Tools Plug-in & Support Plan before it expires.
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Those emails must have been queued up prior to disabling these plans. If you received an email about renewing the
Plug-In and Support Plan for Pro Tools recently then that is a mistake.
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Jeffro says we'll get a free year of the Complete Plug-in Bundle to make up for Avid discontinuing the Plug-in and Support Plan. Avid Customer Care says not so, it was a (very) limited time offer.
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There was a special promo at the end of 2017 that offered a Complete Plug-In Bundle when renewing a Pro Tools Upgrade Plan. This is different. We are providing a
Complete Plug-In Bundle based on active
Plug-In and Support Plans. This is meant to make the transition easier instead of waiting for your current
Plug-In and Support Plan to expire.