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Old 02-21-2011, 09:45 PM
gramtsupak gramtsupak is offline
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Join Date: Feb 2011
Location: Houston, TX
Posts: 9
Exclamation Mbox Mini Lights up but "hardware not found"

My siSandra is after my entry. I am using Windows XP SP3 w/ Pro Tools LE 8.0.4 via USB 2.0 Mbox Mini.

I have seen a few people encounter this problem, but many of those are solved by reinstalling the drivers. I have done this, and also reinstalled Pro Tools 8.0.4 using the disk from when I purchased it. I was using the interface and Pro Tools with relatively few problems until today.

When I clicked on Pro Tools, I received the error message "Unable to locate DigiDesign hardware. Make sure your hardware is connected and turned on. Click "OK" when the hardware is ready." Also, in my Mbox mini control panel, my device is listed as hardware not connected and not streaming. The latest drivers I installed are 1.0.6. Strangely enough, it doesn't even show up at all in my device manager and is not an option in my audio sound card settings.

I have tried swapping the interface USB cable, trying every USB port (except my hub which i know not to use), performing the recommended windows tweaks found on this forum, trying another user account, anything I could think of. Nothing has solved my problem. The power light comes on when I turn on my computer or remove the device and plug it back in, but I never heard the familiar noise that usually sounds, and nothing comes up for me to install new hardware. I have also tried uninstalling the mbox mini then installing the new drivers, that didn't work either.

I also tried plugging in a SM58 just to see if the sig/clip light indicator would light up but nothing at all with the gain all the way up (the mic and cable are good). I'm really at a loss because I've only had this rig about a week and it worked up until this point, but I haven't changed anything so that blows my mind!

SiSoftware Sandra

Computer
Manufacturer : System manufacturer
Model : System Product Name
Family : To Be Filled By O.E.M.
Version : System Version
Serial Number : System Serial Number
ID : A209A460-11D5FE8D-1A0085A1-1EDD2B92
SKU Number : To Be Filled By O.E.M.

Computer Chassis
Manufacturer : Chassis Manufacture
Type : Desktop
Can be locked : No
Version : Chassis Version
Power Cord(s) : 1
Serial Number : Chassis Serial Number
Asset Tag : Asset-1234567890
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : Asus
Multi-Processor (MP) Support : No
Multi-Processing (MPS) Version : 1.40
Model : Commando
Type : Mainboard
Version : Rev 1.xx
Serial Number : MB-1234567890
Asset Tag : To Be Filled By O.E.M.
Location in Chassis : To Be Filled By O.E.M.
BIOS : 64-1404-000001-00101111-071307-Intel-BW

Mainboard Properties
Removable : No
Replaceable : Yes
Hot Swap : No

On-board Devices
Onboard Ethernet : Ethernet Adapter (Enabled)

Computer Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 4
Maximum Installable Memory : 4GB
BANK0 - DIMM0 : Manufacturer0 PartNum0 SerNum0 AssetTagNum0 DIMM Synchronous SDRAM 1GB/64 @ 533MHz
BANK1 - DIMM1 : Manufacturer1 PartNum1 SerNum1 AssetTagNum1 DIMM Synchronous SDRAM 1GB/64 @ 533MHz
BANK2 - DIMM2 : Manufacturer2 PartNum2 SerNum2 AssetTagNum2 DIMM Synchronous SDRAM 1GB/64 @ 533MHz
BANK3 - DIMM3 : Manufacturer3 PartNum3 SerNum3 AssetTagNum3 DIMM Synchronous SDRAM 1GB/64 @ 533MHz

Chipset
Model : ASUS P5B
OEM Device Name : Intel P965/G965 Memory Controller Hub
Revision : A3
Bus : Intel AGTL+
Front Side Bus Speed : 4x 500MHz (2GHz)
Maximum FSB Speed : 4x 400MHz (1.6GHz)
Width : 64-bit
I/O Queue Depth : 12 request(s)
Maximum Bus Bandwidth : 15.63GB/s
Maximum Power : 9.50W

Chipset 1 Hub Interface
Type : DMI (Direct Media Interface)
Version : 1.00
Number of Ports : 4
In/Out Width : 4-bit / 4-bit
Full Duplex : Yes
Multiplier : 3x
Speed : 100MHz

Logical/Chipset Memory Banks
Bank 0 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 1 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 2 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 3 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 4 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 5 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 6 : 512MB DIMM DDR2 3-4-4-15 1T
Bank 7 : 512MB DIMM DDR2 3-4-4-15 1T
Maximum Installable Memory : 8GB
Supported Memory Types : DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 500MHz (1GHz)
Maximum Memory Speed : 2x 533MHz (1GHz)
Multiplier : 1x
Width : 64-bit
FMA - Fast Memory Access Support : Yes
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No
Maximum Memory Bus Bandwidth : 15.63GB/s

APIC 1
Version : 2.00
Multiplier : 1/2x
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module
Manufacturer : OCZ
Model : OCZ2T800C31G
Extended Information : mVN
Type : 1GB DIMM DDR2
Technology : 16x(64Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-5-5-15 4-22-5-4
Version : 1.02
Memory DC Line : 1.80V
Timing @ 400MHz : 5-5-5-15 4-22-5-4
Timing @ 333MHz : 4-4-4-12 3-19-4-4
Timing @ 267MHz : 3-3-3-10 3-15-3-3
Enhanced Performance Profiles : Yes
Profile @ 400MHz: Optimal : 3-4-4-15 2T 5.2V

Memory Module
Manufacturer : OCZ
Model : OCZ2T800C31G
Extended Information : mVN
Type : 1GB DIMM DDR2
Technology : 16x(64Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-5-5-15 4-22-5-4
Version : 1.02
Memory DC Line : 1.80V
Timing @ 400MHz : 5-5-5-15 4-22-5-4
Timing @ 333MHz : 4-4-4-12 3-19-4-4
Timing @ 267MHz : 3-3-3-10 3-15-3-3
Enhanced Performance Profiles : Yes
Profile @ 400MHz: Optimal : 3-4-4-15 2T 5.2V

Memory Module
Manufacturer : OCZ
Model : OCZ2T800C31G
Extended Information : mVN
Type : 1GB DIMM DDR2
Technology : 16x(64Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-5-5-15 4-22-5-4
Version : 1.02
Memory DC Line : 1.80V
Timing @ 400MHz : 5-5-5-15 4-22-5-4
Timing @ 333MHz : 4-4-4-12 3-19-4-4
Timing @ 267MHz : 3-3-3-10 3-15-3-3
Enhanced Performance Profiles : Yes
Profile @ 400MHz: Optimal : 3-4-4-15 2T 5.2V

Memory Module
Manufacturer : OCZ
Model : OCZ2T800C31G
Extended Information : mVN
Type : 1GB DIMM DDR2
Technology : 16x(64Mx8)
Speed : PC2-6400U DDR2-800
Standard Timings : 5-5-5-15 4-22-5-4
Version : 1.02
Memory DC Line : 1.80V
Timing @ 400MHz : 5-5-5-15 4-22-5-4
Timing @ 333MHz : 4-4-4-12 3-19-4-4
Timing @ 267MHz : 3-3-3-10 3-15-3-3
Enhanced Performance Profiles : Yes
Profile @ 400MHz: Optimal : 3-4-4-15 2T 5.2V

Sensors 1
Model : Winbond W83668HG ISA
Version : 12.01
Mainboard Specific Support : No

Sensors 2
Model : Intel Core CPU [P0, C2, T70]
Version : 15.06
Mainboard Specific Support : No

Temperature Sensor(s)
Board Temperature : 35.00°C
CPU 1 Temperature : 27.00°C

Cooling Device(s)
Auto Fan Speed Control : Yes
CPU 1 Fan : 2557rpm

Voltage Sensor(s)
CPU 1 DC Line : 1.35V
CPU 2/Aux DC Line : 0.13V
+3.3V DC Line : 3.19V
+5V DC Line : 5.23V
+12V DC Line : 12.79V
Standby DC Line : 3.19V
Battery DC Line : 3.19V

System Bus(es) on Hub 1
Version : 2.30
System Bus 0 : PCI
System Bus 1 : PCIe 1.00 x16 2.5Gbps
System Bus 2 : PCIe 1.00 x1 2.5Gbps
System Bus 3 : PCIe 1.00 x1 2.5Gbps
System Bus 4 : PCIe 1.00 x4 2.5Gbps
System Bus 5 : PCI66

LPC Hub Controller 1
Model : ASUS P5B
OEM Device Name : Intel 82801HB/HR (ICH8/R) LPC Interface Controller
Revision : A3
ACPI Power Management Enabled : Yes
Advanced TCO Mode Support : Yes
Advanced TCO Mode Enabled : No
High Precision Timer Enabled : Yes
Number of Precision Timers : 3
System Timer : 14.32MHz
Delayed Transaction Enabled : Yes

LPC Legacy Controller 1
Type : Winbond W83627DHG
Version : 0.23
Number of Enabled Devices : 16

Disk Controller
Model : ASUS ICH8R (ICH8) SATA RAID Controller
OEM Device Name : Intel ICH8R (ICH8) SATA RAID Controller
Interface : SATA
Revision : A3
Maximum SATA Mode : G2 / SATA300
RAID Support : Yes
RAID Enabled : Yes
Channels : 6
In Use Channels : 2
Port : G2 / SATA300
Port : G2 / SATA300

Disk Controller
Model : ASUS P5B [JMB363]
OEM Device Name : Jmicron JMB36X PCIE-to-SATAII/IDE RAID Controller
Interface : ATA
Revision : A3
Channels : 4

Audio Device
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) HD Audio Controller
Revision : A3
Type : HD (High-Definition) Audio
Version : 1.00
Number of In / Out / Bi-Directional Streams : 4 / 4 / 0
Number of Serial Data Streams : 1

Audio Device
Model : Creative Labs Sound Blaster X-Fi Fatal1ty
OEM Device Name : Creative Labs Sound Blaster X-Fi
Revision : A1
Type : AC '97

USB Controller 1
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB UHCI #4
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB UHCI #5
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB2 EHCI #2
Revision : A3
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 4
Companion Controllers : 2
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps) High (480Mbps)
Addressing Support : 64-bit
Legacy Emulation Enabled : No

USB Controller 4
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB UHCI #1
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 5
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB UHCI #2
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 6
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB UHCI #3
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 7
Model : ASUS P5B
OEM Device Name : Intel 82801H (ICH8) USB2 EHCI #1
Revision : A3
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 6
Companion Controllers : 3
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps) High (480Mbps)
Addressing Support : 64-bit
Legacy Emulation Enabled : No

FireWire/1394 Controller 1
Model : ASUS TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
OEM Device Name : TI TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
Revision : A1
Version : 1.10
Interface : OHCI
Enhanced Support : Yes
Channels : 64
Speed : 400MHz

SMBus/i2c Controller 1
Model : Intel ICH SMBus
Version : 0.02
Specification : 2.00
Advanced TCO Mode Enabled : No
Slave Device Enabled : Yes
PEC Support : Yes
Speed : 100kHz

Expansion Slot(s)
PCIEX16_1 : PCI-X 32-bit +3.3V Shared PME Half-Length Used
PCI_1 (1h) : PCI 32-bit +3.3V Shared PME Half-Length Used
PCI_2 (2h) : PCI 32-bit +3.3V Shared PME Half-Length Available
PCI_3 (3h) : PCI 32-bit +3.3V Shared PME Half-Length Available
PCI_4 (4h) : PCI 32-bit +3.3V Shared PME Half-Length Available
PCIEX16_2 (4h) : PCI-X 32-bit +3.3V Shared PME Half-Length Available

Port Connector(s)
PS/2 Mouse - PS/2 Mouse : Mouse / PS/2
PS/2 Keyboard - PS/2 Keyboard : Keyboard / PS/2
USB1 - USB1 : USB / USB
USB2 - USB2 : USB / USB
USB3 - USB3 : USB / USB
USB4 - USB4 : USB / USB
USB5 - USB5 : USB / USB
USB6 - USB6 : USB / USB
USB7 - USB7 : USB / USB
USB8 - USB8 : USB / USB
USB9 - USB9 : USB / USB
USB10 - USB10 : USB / USB
Audio Line Out1 - Audio Line Out1 : Audio / Mini-jack
Audio Line Out2 - Audio Line Out2 : Audio / Mini-jack
Audio Line Out3 - Audio Line Out3 : Audio / Mini-jack
Audio Line Out4 - Audio Line Out4 : Audio / Mini-jack
Audio Line Out5 - Audio Line Out5 : Audio / Mini-jack
Audio Line Out6 - Audio Line Out6 : Audio / Mini-jack
SPDIF_OUT1 - SPDIF_OUT1 : Audio / CD-ROM Sound Input
SPDIF_OUT2 - SPDIF_OUT2 : Audio / CD-ROM Sound Input
GbE LAN 1 - GbE LAN 1 : Network / RJ-45
PCI LAN 2 - PCI LAN 2 : Network / RJ-45
FireWire 1 - FireWire 1 : FireWire/1394
FireWire 2 - FireWire 2 : FireWire/1394
SB_SATA1 : ATA
SB_SATA2 : ATA
SB_SATA3 : ATA
SB_SATA4 : ATA
SB_SATA5 : ATA
SB_SATA6 : ATA
JMicron_SATA1 : ATA
JMicron_SATA2 : ATA
JMicron_IDE : ATA
CHA_FAN1 : None
CHA_FAN2 : None
CHA_FAN3 : None
CD : Audio / CD-ROM Sound Input
FP_AUDIO : Audio / CD-ROM Sound Input
FLOPPY : Floppy Disk
CPU_FAN : None
PWR_FAN : None

Performance Enhancing Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 2508 : All memory slots are full. Upgrading the memory may be difficult or expensive.
Warning 2541 : FSB exceeds Chipset rated speed. Reduce FSB.
Warning 2523 : Memory bus speed exceeds memory rated speed. Reduce memory bus speed.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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