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Old 01-30-2013, 06:38 PM
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cwsand cwsand is offline
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Join Date: Feb 2006
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Default Re: Unable to reacquire hardware and DAE error 6117. Please help

I don't know what that error means, but post a SANDRA report to see if there are any red flags in your system.

Windows users need to provide a Sandra report

- Please - Use SiSoftware's Sandra Lite application to generate a full system profile:

www.sisoftware.co.uk

Under SiSoftware Sandra, click on "Download & Buy" to download the free Sandra Lite version or purchase other versions. After installing Sandra, click on the 'Hardware' tab and run the 'Computer Overview', then copy and paste into your post here on the DUC.

You can find videos on how to create a Sandra report here (generously provided by DUC member Benoni) :
http://duc.avid.com/showthread.php?t=303059


The more information you can provide, the easier it will be for Tech Support and other users to assist you - take the time now to document everything you can and you'll save time in the long run. We can't express enough the importance of describing everything in extreme detail - remember, no one here can see how your gear is configured, so we need an accurate description by you to get a clear picture. The better we can envision your setup, the easier it will be to troubleshoot.

If you have been referred to this thread and reply without providing the information requested above, including the Sandra report for Windows users, your post is very likely to be given lower priority in favor of those who have provided complete information.
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