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Old 12-04-2020, 04:33 PM
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Top Jimmy Top Jimmy is offline
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Join Date: Oct 2005
Location: Spokane, WA
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Default Re: Pro Tools 10/11 licence and download missing from account

Quote:
Originally Posted by Shuggy View Post
I do not qualify for support.
You don’t have to be on an active support plan to get help with your account or software registration. You can create a support case for this issue via the support portal accessible from your Avid account. Once you’ve created a case, post the ticket number here and I’ll see if I can get someone to take a closer look.
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James Cadwallader

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