Re: Pro Tools 10/11 licence and download missing from account
Any chance you have more than one account with Avid and you’re logged into the wrong one? If not, start a support case via the portal from your Avid account and they should be able to get you sorted out.
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James Cadwallader
Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8
Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre
Presonus Faderport, Pro Tools | Control
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