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Old 06-21-2019, 11:40 AM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: 2019.5 not recognizing my PT Ultimate license on ilok 3

Quote:
Originally Posted by hifibanjostringz View Post
I'm having this same issue. I have 2 Ultimate licenses until Jan 2020. I've restarted. Unistalled ProTools. Uninstalled iLok. Reinstalled iLok. Synchronized licenses. Tried using both an iLok 2 and an iLok 3. Tried sending it to the cloud. Nothing works. I can't even choose the ilok from Avid's splash screen.
Sorry for the disruption. 2019.5 won't run on either since they both have a Release Limit date (iLM > Details) back in January. Checking now against your Update Plans and will fix them then notify you via support case.
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