View Single Post
  #15  
Old 09-17-2020, 12:10 PM
Jwave Jwave is offline
Member
 
Join Date: Sep 2020
Location: Canada
Posts: 3
Default Re: Finally found time to upgrade, now PT won´t accept my license.

Hi. I am having a similar issue, but with Windows 10.

I updated from Pro Tools from 2020.5 to 2020.9 (and later 2020.9.1), and the message ""Select License to Activate: You don't have any licenses in your account, or none of your licenses have activations available..." appears, and so I can't open Pro Tools.

The Release Limit for my 'Pro Tools Perpetual Bundle (with 10/11/12)' is strangely 07/29/2020, even though it's expiration date is 07/29/21.

Troubleshooting included:
-uninstalled/reinstalled iLok License Manager
-clicked 'Synchronize' on iLok key
-Deactivated/Activated 'Pro Tools Perpetual Bundle' license in ILM
-Checked to see if the license was actually in my ILok Cloud. It was not.

The iLok key is black.

Case#04012575

Is there anything I can do on my end to resolve this issue? Client waiting. THanks!
__________________
  • Z97-HD39, Intel(R) Core(TM) i5-4690k CPU @ 3.50Ghz, 3501 Mhz, 4 Core(s), 4 Logical Processor(s)
  • Windows 10 Home 64bit
  • Pro Tools | Quartet by APOGEE
  • Pro Tools
  • 16Gb (RAM)
  • ILok key (Port_#0002.Hub_#0003)
Reply With Quote