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Old 10-26-2020, 10:20 AM
robingshore robingshore is offline
Join Date: Dec 2019
Location: Brooklyn, USA
Posts: 10
Default Re: S1 knob always writing

Originally Posted by EddieJones View Post
Can I get your case number please?

This is the current policy for S1 returns: S1 Returns/Warranty

Unfortunately, we had difficulty getting the faulty units back and had to readdress the policy. We do turn them around quickly and pay postage both ways.
Thanks for clarifying the return policy Eddie, customer care did finally get back to me so I'm all set for now.
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