Thread: New Avid Store Purchase - Activation code saying it is invalid
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Old 09-26-2018, 06:37 PM
LDS LDS is offline
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Join Date: Jul 2014
Location: Sydney, Australia
Posts: 1,502
Default New Avid Store Purchase - Activation code saying it is invalid
Hi there Avid,

I have just made a plugin purchase in the Avid Store - the activation code I have been emailed states that it is invalid. The iLok license has arrived in my iLok account... but it appears different from what is advertised (only one available license, while it is advertised as including two available licenses).

The email also states that the product should appear under 'my products' in my avid account - but it doesn't?

Any chance someone can get in touch with me about this?
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