Re: Procedure to Transfer Used Hardware/Software
Just had a wonderful telephone conversation with a Avid CS Rep, he called me today and wanted to sincerely apologize for the PT10HD license transfer snafu. He told me they all watched the Podcast I did and were very concerned about what I said about the issue. (he also said they were thrilled by my openness on the issue) He told me it made them very aware and concerned about this problem and they really want to make good on it.
I am thrilled they reached out to me and thanked him very much for doing so. So, there you have it. I think all will be OK so now I rest. -Frank
|