Re: New install can't see HD Native Thunderbolt or I/O hardware
Quote:
Originally Posted by MacPC
I reinstalled the drivers, which partially helped. Now DigiTest can see the HD Native Thunderbolt box, and also appears to see the four Digital 192s attached to it. I ran the test and everything passed, according to DigiTest at least.
However, when I launch Pro Tools (2018 Ultimate) and look under Setup, Hardware, it only shows "Built In Microphone" for inputs and "Built In Output" for outputs. Neither the HD Native box nor the 192s show up at all. Same result with Audio MIDI Setup -- HD Native is invisible.
Here's a picture below.
Thanks -- open to any suggestions!
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Did you restart after running Digi Test?
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offthewallproductions
Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4
Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface.
Genelec 1031AP/7070A 5.1 monitoring.
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