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Old 10-26-2016, 11:00 AM
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jeffro jeffro is offline
Join Date: Jun 1999
Location: Earth
Posts: 8,368
Default Re: 12.6 Not Recognizing HD Native / Avid HD|IO

Originally Posted by applegutter View Post
got the same issue here plus video engine keeps crashing...
For 12.6 to recognize an interface on HDX or HD Native, you need the updated Pro Tools HD license bundle and new DigiLink license (see the Authorization section of the Pro Tools 12.6 Release Information KB) as well as the HD Driver.

I don't see Pro Tools HD 12 product (Avid account) or licenses (iLok account) based on your community address. If you own Pro Tools HD 12.6 please start a support case through your Avid account (Access the Support Center) or call using your System ID.
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