[jhkillam]

I think I've figured out what my issue is, but I still cannot resolve it. In ILM, it says my Release Limit is "Versions released on or before 12/27/19" which happens to be my renewal date for Perpetual License last year. According to my Avid account, I am current through 12/27/20.

I submitted a support ticket, but for some reason did not get any email confirmation upon submitting, and it's not in spam. Case number 03976563.

EDIT: Have tried deactivating/reactivating in ILM, Synchronizing the iLok, Refreshing Subscriptions in ILM... no luck.