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Old 02-20-2019, 05:12 PM
ProtoolsLover ProtoolsLover is offline
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Join Date: Sep 2018
Location: USA
Posts: 94
Default Re: AVID incredibly poor customer service

I think that it’s unreasonable to expect any company to truly provide support. There are exceptions but most don’t.

Avid says they provide support, but it’s all marketing.

You’ve learned that most if not all issues can be resolved with the user group here.

Learn to use the forum, including search.....if it’s a real problem then lots of people will be experiencing it, if you are the only one or in the minority’s, it’s usuealy operator error, lack of understanding.
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