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Old 02-19-2019, 02:21 PM
john1192 john1192 is offline
Join Date: Nov 2001
Location: Woodland Hills
Posts: 5,675
Default Re: AVID incredibly poor customer service

have you done the Remove all plugins from your plugins folder .. then restart and let pro tools rebuild those plugins .. then run PT with any 3rd party anything .. if you have already sussed out your plugins and know for SURE that it is not one of them !! as that happens alot .. maybe missed a newer version or just plain a pesky plugin ..

and you use Pete Gates PT PRefs App to toss prefs ..

again if you have been through all this please just disregard and i will keep thinking !!!

and Avid did reply here ... lets hope they can get you sorted quickly
OS 10.12.6 for PT 11.3.2 & 12.4 & above
Mac Pro 6-core 3.33ghz (2012) 24gb ram 256gb SSD
Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS10.12.6 - PT 12.4 & above
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