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Old 08-10-2017, 07:58 PM
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EddieJones EddieJones is offline
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Join Date: Dec 2014
Location: Santa Cruz
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Default Re: New Avid S3 constant failing faders. ASC throws Visualforce error

Quote:
Originally Posted by Kessler View Post
I too have these random fader error messages. I will try tapping next to the fader next time it happens. I purchased an S3 back in March of 2017 and after a few days I had a fader permanently go bad. The unit was replaced and now I still get occasional errors with the new unit.

I found this message thread because I was looking for a solution to the problem that I am having below:

I had been using the S3 control service only with Nuendo (with no touch issues whatsoever). Now I am using it with ProTools and I am experiencing a problem where I can touch the faders on the S3 and move them up and down but the actual fader in pro tools does not change. I never had this problem with Nuendo.

When I am having the problem with an S3 Fader in ProTools I notice that the single fader on the ProTools dock follows along. But once again no audio level is changing in Pro Tools.

Has anyone had a problem like this and how can I resolve this?
Thanks
Jim
Sorry for your fader issues, we are aware that a few units do register bad faders and we are trying to track down what is causing it. We have something we can try so once I get a beta build I will post it here. I think your Pro Tools Fader issue is not related to this thread though especially if the Faders work in Nuendo. I will ask the QA staff if they have heard about that.
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