Hello:
I Deeply appreciate any help I can get to address my PT problems. Thank You. If appropriate feel free to email me at:
[email protected]
Out of the blue, after using 6.1 LE for several weeks without incident, My PC started kicking out DAE Errors 9019 & 9073. BtW, Rail Jon Rogut, helped me set this system up some years ago. He had me basically strip down the Gateway PC of unneeded hardware and gave me the PC configuration.
So:
1.The errors occur when I pull up a prerecorded .pts file and hit the "Start" button.
2.The system Freezes and a few seconds later i will get the 9019 or 9073 message. Can't exit PT until after a few try's
3.Didn't add any software or make changes to my PC configuration.
4. Searched the DUC and read the trouble shooting and checked system requirements & compatibility matrix & configuration guides. Then made changes as were suggested. I believe all hardware & software to be compatible.
5. Disabled hyper-threading
6.Tested again. Same result
7. Defragged Internal C; drive
8. Defragged external Glyph drive
9.Added 2M ram,
10.Up-graded to PT 6.4LE and 6.4cS9
11. Another try, same result.
12. Loaded Sandra. received message that it would not run with XP service pack 1. So I up-graded to XP service pack 3.
13. Ran Sandra successfully.
14. Always performed the recommended restarts after any changes were made, and then opened PT.
15. Also, randomly get the "no disk in drive" error. Checked the BIOS
1st priority HDD
2nd priority DVD
3rd Priority IBA GE Slot
4th Priority Floppy drive
16. Other than PT, all programs run as expected.
17. System is NOT connected to the Internet and is NOT running any
anti-virus software.
Current drive stats:
C:/ Internal - 149GB capacity - 25GB used.
This drive has OS & programs I B/U .pts file copies here also
d:/ External Glyph net drive (firewire) 115GB capacity - 6GB used
this drive is where I record and save to.
* MAYBE IMPORTANT: Sandra report indicates PT6.1 LE. When I open PT it indicates PT 6.4 LE.
Deeply appreciate any help I can get. Thank You.
[email protected]
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SiSoftware Sandra
ID
Host Name : protoolsmachine
Workgroup : MSHOME
Computer
Model : Gateway E-6100
Serial Number : 0031592631
Chassis : Gateway Desktop
Mainboard : Intel D875PBZ
Serial Number : AZBZ32007817
BIOS : Intel BZ87510A.15A.0057.P04.0304280920 04/28/2003
Total Memory : 2.5GB DIMM DDR
Processors
Processor : Intel(R) Pentium(R) 4 CPU 2.80GHz (2.8GHz/2.8GHz, 2x 512kB L2)
Chipset
Memory Controller : Intel 82875P,E7210 Memory Controller Hub 4x 200MHz (800MHz) FSB, 2x 1.25GB DIMM DDR 2x 200MHz (400MHz)
Memory Module(s)
Memory Module : Infineon (Siemens) 64D32300GU5B 256MB DDR PC1-3200U DDR1-400 (3-3-3-8 2-11-0-0)
Memory Module : Crucial CT12864Z40BY16TY 1GB DDR PC1-3200U DDR1-400 (3-3-3-8 2-11-0-0)
Memory Module : Infineon (Siemens) 64D32300GU5B 256MB DDR PC1-3200U DDR1-400 (3-3-3-8 2-11-0-0)
Memory Module : Crucial CT12864Z40BY16TY 1GB DDR PC1-3200U DDR1-400 (3-3-3-8 2-11-0-0)
Video System
Video Adapter : NVIDIA GeForce4 Ti 4200 (Microsoft Corporation) (AGP 2.00)
Graphics Processor
Storage Devices
Seagate ST3160023AS (160GB, SATA150, 3.5", 8MB Cache) : 149GB (C:)
IBM IC35L120AVV207-0 (123.5GB, FireWire/1394, 3.5", 7200rpm) : 115GB (D:)
SanDisk Cruzer (2GB, USB2) : 2GB (J:)
IOI Media Bay CF (USB1) : N/A (E:)
IOI Media Bay MS (USB1) : N/A (F:)
IOI Media Bay MMC/SD (USB1) : N/A (G:)
IOI Media Bay SM (USB1) : N/A (H:)
HL-DT-ST DVDRAM GMA-4020B (462.5MB, ATAPI, DVD-RW, CD-RW, 1MB Cache) : 441MB (I:)
Logical Storage Devices
Hard Disk (C:) : 149GB (NTFS) @ Seagate ST3160023AS (160GB, SATA150, 3.5", 8MB Cache)
Pro Tools LE 6.1 (I:) : 441MB (CDFS) @ HL-DT-ST DVDRAM GMA-4020B (462.5MB, ATAPI, DVD-RW, CD-RW, 1MB Cache)
Floppy Disk (A:) : N/A
New Volume (D:) : 115GB (NTFS) @ IBM IC35L120AVV207-0 (123.5GB, FireWire/1394, 3.5", 7200rpm)
Removable Drive (J:) : 2GB (FAT32) @ SanDisk Cruzer (2GB, USB2)
Removable Drive (E:) : N/A @ IOI Media Bay CF (USB1)
Removable Drive (F:) : N/A @ IOI Media Bay MS (USB1)
Removable Drive (G:) : N/A @ IOI Media Bay MMC/SD (USB1)
Removable Drive (H:) : N/A @ IOI Media Bay SM (USB1)
Peripherals
LPC Hub Controller 1 : Intel 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
LPC Legacy Controller 1 : T0 F0-D1
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Gateway 2000 82801EB/ER (ICH5/ICH5R) EIDE Controller
Disk Controller : Gateway 2000 82801EB (ICH5) SATA Controller
USB Controller 1 : Gateway 2000 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
USB Controller 2 : Gateway 2000 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
USB Controller 3 : Gateway 2000 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
USB Controller 4 : Gateway 2000 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
USB Controller 5 : Gateway 2000 82801EB/ER (ICH5/ICH5R) USB 2.0 EHCI Controller
FireWire/1394 Controller 1 : Avlab Technology VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Network Services
Operating System
Windows System : Microsoft Windows XP Home 5.01.2600 (Service Pack 2)
Platform Compliance : x86