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Old 01-08-2021, 03:16 PM
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creativecontrol creativecontrol is offline
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Join Date: Nov 2007
Location: Madison, WI
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Default Diagnostics

[DIAGNOSTICS]

Let's examine a few ways to solve problems that may arise on the console by leveraging the available diagnostics.

Settings = access the primary options for Settings > User
Shift + Settings = access the global options for Settings > System

Diagnostic Mode: Hold the upper two leftmost switches on a module. For a Fader Module hold Select + Focus on S4 (Select + Swap on S6) on the first strip for a few seconds until AVID logos appear. While in Diagnostic mode, use System > Network to interrogate the module's IP Address.

From Settings > Surface touch any module to interrogate its Endpoint, Firmware version, Status and more. If the module is unresponsive, you can touch Reboot to cycle the module. If that doesn't resolve the issue, it may be worth a shutdown (Settings > About > Shutdown ) then kill the mains and power everything back up.

Use Settings > Surface > Fader to calibrate the Faders. (Touch the module)
Use Settings > Surface > Joystick to calibrate the Joysticks.

Diagnostics


Jeff
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