Quote:
Originally Posted by tundra
I have 12.5 and no cloud storage...
so that may not be true.
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Hello tundra,
You have an Academic copy which appears to be affected by the issue in
this thread. Please start a support case as directed in the last post there...
Quote:
Originally Posted by DigiTechSupt
If you believe that your account is not showing the correct product, please check your original date of purchase to see when that ends. If there was a version of Pro Tools released within that term that is not reflected in your Avid account please start a case at http://avid.force.com/Support/RegistrationCaseCreation with all relevant information so that Avid CS can help.
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Best regards,
JC