Quote:
Originally Posted by martin.halstead
Thanks! Machine is Win 10 64 Bit. Eleven rack is at Firmware 1.0.2
I have the drivers, and the Eleven rack is recognized.
I am running the firmware installer as an admin. First time it requested my S/n and ID , which it took. The process went as far as the Windows message asking if I wanted to allow the updater to make changes . I hit yes and the updater terminated about a second later without updating the firmware.
I read the sticky on the IE problem suggesting de-installing IE and all updates to it. Unfortunately it appears that a user cannot "de-install" IE on a win 10 machine ( it may be "disabled" but not de-installed)
I tried disabling IE, and setting the default browser to Firefox so it wouldn't try and use Edge. No joy, same result
I have an old Win 7 machine in the closet I could use, but apparently my
"one seat installation" has already been used on the other machine, so the installer won't run. That's where I am now.
Any suggestions appreciated.
MH
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Yes, Avid will need to reset your SN. I've already kicked this up the chain. If you don't hear anything by tomorrow, I'll make some more noise about it 👍