08-30-2019, 09:41 PM
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Member
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
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Re: Where is my No Charge Pro Tools 12 Upgrade?
Quote:
Originally Posted by Lpendes
Hi guys, might be a long shot, but I purchased PT10 Academic and activated on the 27th of November, 2011. I was offered the 4 year upgrade and subsequently received the licence to PT11. However, I never received a licence to PT12.
PT12 (12.3.1) appears under "My Products and Subscriptions", but there is no licence on my iLok account.
Thanks :)
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Will look into this and reply via support case. Please make sure your DUC email matches your my.avid.com account. Thanks!
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