Re: mBoxMini3 no longer detected + phantom not coming on: is the unit DEAD?
You are unlikely to have spent $300 on an Mbox mini and Pro Tools, you purchased an Mbox Mini and Pro Tools *Express*. Pro Tools Express is worth exactly what you paid for it.
Silliness like "yuk Windows won't even detect it" does not tell us anything useful. Not detect it exactly how? Exactly what does not work as you expect? You "uninstalled it", exactly uninstalled what, uninstalled how?
If you've been though this with support you probalby got the right answer, if you want to go over that here again you need to describe exactly what you have and what you are doing in a useful level of detail. Start with reading the "Help us Help You - READ THIS Before Posting!" link on this page, and post a Sandra report.
Did you follow the driver install instructions and install the driver without the Mbox attached (e.g. you are not supposed to wait for Windows to detect the Mbox and try to do a plug and play install).
Audio crackling and noise has many passive sources, including improperly configured/unoptimized or an underpowered computers, and may have no relation to the device dying.
Darryl
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