Quote:
Originally Posted by unkJE
I haven’t experienced this, especially as you said “Quitting and relaunching Pro Tools usually fixes it.”
I had to install the latest iLok License Manager, deactivate then reactivate the HEAT license in iLok License Manager, then synchronize the HEAT iLok.
Interested to know if this fixes your issue.
My issue was different – I couldn’t see HEAT (on a separate iLok) in 2019.6 "vanilla" at all, until I did the iLok License Manager steps mentioned above.
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I'm using the trial so I'm a bit afraid of losing the license when deactivating & reactivating it (never tried this with a demo, I know it should work but you never know, also I'm waiting for the sale to buy the full license)
Basically it seems that every single time I launch pro tools after having rebooted my computer (so every morning so far), Heat disappears. Then I quit PT and relaunch and it's back.. weird!