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Old 09-15-2019, 05:15 PM
JacksonRR1 JacksonRR1 is offline
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Join Date: Feb 2009
Location: Dayton, OH
Posts: 44
Default Re: Choppy video with new laptop

Hi,

I am just referring to the graphics within Pro Tools (the counter, clip/level meters, etc). I'm only processing audio, not video files. The 1TB 5400 drive is just used for storage and backup of projects, not used at all for active projects. I'm at home with my laptop now. The 7200 RPM audio drive is at my drummer's place where we do most of our recording. At home when I record ideas, I use a 32GB flash drive as my audio drive, which has worked fine for me on my previous computer (2011 MacBook pro). I have the same choppy graphics if I record/playback from the internal 256GB SSD as well. Disk cache was set to "Normal". I tested setting it to 3GB and the graphics choppiness is unchanged.

Looking at the System Usage meters within Pro Tools, it shows between 50-54% of memory. Disk is at 0% when not playing, and goes up to 2-3% when playing back a session. CPU maxes at around 36%, with the most active core showing around 32%.

For some reason, the report is showing my internal SSD as a 5400RPM drive, but I assure you it is an SSD. I'm not sure why it shows up that way.

Here is the Sandra report:

SiSoftware Sandra

ID
Host Name : PTLAPTOP
Workgroup : HOME

Computer
Model : Dell G5 5590 GSeries
Serial Number : 3Q4****
Chassis : Dell Notebook
Mainboard : Dell 0KW84T
Serial Number : /3Q40HX2/CNP************
BIOS : Dell 1.9.0 08/06/2019
TPM - Trusted Platform Module : INTC Intel 2.0 (PCR 24)
Intel vPro : 12.0.39.1431
Total Memory : 15.88GB SO-DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (6C 2.59GHz, 2.3GHz IMC/4.2GHz, 6x 256kB L2, 12MB L3)
Socket/Slot : FC BGA1356/1528

Chipset
Memory Controller : Dell Core (CofeeLake-H 6C) Host Bridge/DRAM Registers 100MHz, 2x 8GB SO-DIMM DDR4 2.67GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : Hynix (Hyundai) HMA81GS6JJR8N-VK 8GB SO-DIMM DDR4 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7)
Memory Module : Hynix (Hyundai) HMA81GS6JJR8N-VK 8GB SO-DIMM DDR4 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7)

Video System
Monitor/Panel : ChiMei Generic PnP Monitor (1920x1080, M22W8€156HCA
, 15.5")
Video Adapter : Intel(R) UHD Graphics 630 (24CU 192SP SM6.4 1.15GHz, 768kB L2, 3.9GB DDR4 2.67GHz 128-bit, Integrated Graphics)

Graphics Processor
CUDA : NVIDIA GeForce GTX 1650 (1024SP 16C 1.4GHz/1.56GHz, 1MB L2, 4GB 8GHz 128-bit)
OpenCL : Intel(R) UHD Graphics 630 (192SP 24C 1.15GHz, 512kB L2, 6.4GB DDR4 2.67GHz 128-bit, Integrated Graphics)
OpenCL : NVIDIA GeForce GTX 1650 (1024SP 16C 1.4GHz/1.56GHz, 1MB L2, 4GB 8GHz 128-bit)
D3D 11 : NVIDIA GeForce GTX 1650 (1024SP 16C 1.4GHz/1.56GHz, 1MB L2, 3.9GB 8GHz 128-bit)
D3D 11 : Intel(R) UHD Graphics 630 (192SP 24C 1.15GHz, 768kB L2, 128MB DDR4 2.67GHz 128-bit, Integrated Graphics)
OpenGL : GeForce GTX 1650/PCIe/SSE2 (4GB)

Storage Devices
TOSHIBA MQ04ABF100 (1TB, SATA600, 2.5", 5400rpm) : 932GB (D:)
TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm) : 238GB (C:)
SanDisk SSD U100 32GB (32GB, USB3/SATA300/600, 1.8", SSD) : 30GB (E:) (F:)

Logical Storage Devices
DATA (D:) (BitLocker/AES128+XTS) : 931GB (NTFS, 4kB) @ TOSHIBA MQ04ABF100 (1TB, SATA600, 2.5", 5400rpm)
OS (C:) (BitLocker/AES128+XTS) : 219GB (NTFS, 4kB) @ TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm)
WINRETOOLS : 990MB (NTFS, 4kB) @ TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm)
Image : 17GB (NTFS, 4kB) @ TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm)
DELLSUPPORT : 1GB (NTFS, 4kB) @ TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm)
SANDISK (E:) : 200MB (NTFS, 4kB) @ SanDisk SSD U100 32GB (32GB, USB3/SATA300/600, 1.8", SSD)
SANDISK (F:) : 30GB (exFAT, 32kB) @ SanDisk SSD U100 32GB (32GB, USB3/SATA300/600, 1.8", SSD)
ESP : 646MB (FAT32, 4kB) @ TOSHIBA MQ04ABF100 (256GB, SATA600, 2.5", 5400rpm)

Peripherals
LPC Hub Controller #1 : Dell Intel(R) 300 Series Chipset Family LPC Controller (HM370) - A30D
LPC Legacy Controller #1 : T1 FE-00
Audio Device : Dell Cannon Lake PCH cAVS
Audio Device : nVidia High Definition Audio Controller
Disk Controller : Dell Cannon Lake PCH Shared SRAM
Disk Controller : Dell Mobile SATA RAID Controller
USB Controller #1 : Dell Cannon Lake PCH USB 3.1 xHCI Host Controller
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : SanDisk Extreme (200MB)
Media Player : SanDisk Extreme (29.62GB)

Network Services
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Network Adapter : Realtek PCIe GbE Family Controller (Ethernet)
Wireless Adapter : Intel(R) Wireless-AC 9560 (802.11ac (VHT), AES-CCMP, 866.7Mbps)

Power Management
Battery #1 : SMP DELL JJPFK87 60.01Wh/3.41Ah

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.18362
Platform Compliance : x64
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