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Old 05-10-2019, 05:49 PM
CHRIS AIKEN CHRIS AIKEN is offline
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Join Date: Feb 2000
Location: WARSAW POLAND
Posts: 495
Default Re: Can't update my support code.

Just an update. I got an email from Avid support saying:

"Your Pro Tools Ultimate Support Plan has already expired so this code will not work. What you need is a Reinstatement Code to reactivate your Support Plan."

I bought my support plan about a week BEFORE my plan expired (and of course I can prove it).

So now I'm being told the code is no longer valid.I don't get it....I paid for a year of support.

Of course I've written to avid support also but I tend to get answers here much quicker.

Thanks!
Chris
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Hackintosh 3.6 GHz 8 Core Intel Core i9 - 12.6.4 Monterey -32 gigs Ram - Carbon - Protools 2024.3 Ultimate
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