Re: Digi Customer Service
The problem that I see is that too few customers are willing to pay the kind of markup that a truly *good* (meaning knowledgeable) salesperson requires to make a decent living.
Ultimately what ends up happening is that you get low paid, unqualified and technically unsavvy sales people who, even if Digi wanted to, probably would have difficult time bringing up to speed because of the amount of basic knowldege that would be needed.
From what I've experienced, the dealers that they do have (at least for higher end products) have been generally very knowledgeable. Certainly moreso than most....
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