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Old 02-20-2010, 10:57 AM
Phill Barrett Phill Barrett is offline
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Join Date: Jun 2005
Posts: 89
Default Re: Looking for a few alpha/beta testers for an updated DD client...

Quote:
Originally Posted by C View Post
Thanks Phill, got it working eventually it seems it's like my high school slogan "Perseverance breeds success"

Aspera wanted £300 for a single incident support ticket. That's absurd really. Actually laughed out loud when I read that email.

Thanks for the offer but it does seem to be behaving better now. Didn't get to the bottom of it but there you go.

C
Glad you got it working. Various people trying to send to us lately have had problems and reverted to our ftp site in the end. £300 to sort something out that is almost certainly a bug in their software is rediculous. I have no idea why Digidesign sold to Aspera or why Aspera bought Digidelivery, they certainly don't seem interested in developing it or sorting the buggy client out.

Cheers,

Phill.
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