Quote:
Originally Posted by Gerald Jones
Darryl, does the message "unable to locate hardware" refers to the ilok or the mbox interface? I've recently purchased the mbox3 and pro tools v9, installed the software and cannot get past the above message. Gerald Jones
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It refers to the Pro Tools interface, you should get a Pop-up dialog with an authorize button if it was an iLok issue.
What playback engine are you tryign to use? If you hold down 'N' while Pro Tools is starting what playback engine choices do you see?
If that does not work, make sure you have installed the right/latest drive, uninstall and install again.
Does the interface work on another PC (or Mac)? Try different cables. Do all the trouble shooting steps listed under the "Help us Help You - READ THIS Before Posting!" link above on this web page. In fact, read all that and start a new thread if you still have problems, your issues likely have nothing to do with this thread.
Darryl