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Old 09-09-2019, 07:42 AM
nhaudio nhaudio is offline
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Join Date: Sep 2006
Location: Toronto, Ontario
Posts: 87
Default Re: Pro Tools Ultimate iLok asset issues - need urgent help

Issue-related follow-up: I don't see a way to know which Pro Tools Ultimate Perpetual iLok license is associated with each of our System IDs, which caused the problem in the first place. Is there a way to see this?

And for the record: It took three and a half days to get an INITIAL response from Avid! There was another period of days between responses through the process. Eventually, we were sorted out, but we pay a lot each year to have 4 Ultimate licenses up to date with support, and we feel we're not getting our money's worth.
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