Hi Jeffro - All's well that ends....well, not so quick!
Avid support has their hands full with this iLok "glitch". I never got an actual explanation as to what that error is exactly. But, in their defense they deposited temp licenses in my iLok account covering me thru Dec 14, so I'm up and running for the time being. I've been assured that they'll have it all straightened out, for everyone affected, in short order.
Quote:
We are still processing your Pro Tools license update, we do apologize about the delay due to a large number of requests.
I'll keep your updated once completed.
|
Quote:
We have encountered a system error wherein your Pro Tools Subscription license did not automatically update in your iLok account. We will manually update your Pro Tools licenses in your iLok account. I'll notify you on another email once your licenses have been updated.
|