View Single Post
  #7  
Old 05-25-2016, 08:50 AM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Auto renewal failed, now I can't use Pro Tools

Quote:
Originally Posted by spectoruk View Post
Same thing just happened to me. Credit cards got stolen and i forgot to update my details with the new credit card number...
Quote:
Originally Posted by spectoruk View Post
this is the reply i got from support...
Welcome to the community.

Sorry to hear about your CC being stolen. Been through similar and it's quite a pain! We're watching your account/license and will check in with you again end of this week to make sure everything's correct.

update: Case resolved.
__________________
linkedin

Last edited by jeffro; 05-27-2016 at 10:53 AM. Reason: Case resolved, license expiration refreshed.
Reply With Quote