06-23-2013, 11:23 AM
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Member
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Join Date: Oct 2006
Posts: 134
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Re: iLok License Surrender Issues
Quote:
Originally Posted by tdawgg
I've been struggling with this for two days now. At one time, PT 11 HD and PT 10 HD were both working. I sat on the phone for a hour and a half waiting for tech support, and once they finally answered, when I opened the program(s), the both worked! I shut down, left for a bit, came back, logged in, and now, I get the "ilok" issue..can't activate the license to my ilok...this is frickin terrible...obviously, this software/license was not ready for launch...
I got a late response from support@ilok, telling me to reboot my computer. I have followed every instruction given, tried everything, keep getting weird error messages (see attachments)
I have never had any problems installing any PT updates.This is awful. I wonder how much revenue is being lost. I guess I am lucky I had no sessions scheduled for this weekend.
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And now...I can't even get the ilok manager software to open..
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