Re: Tech Support Via Phone?
The above statement couldn't be further from the truth.
Tech support by phone, aside from 30 days free after you buy a product, is FAR from free.
I think it's $3.00 a minute, up to a $75 maximum per event charge.
And if you want phone support on an ongoing basis, there's a yearly charge.
As to free email support, well...yes, but if you've got an issue, and a client breathing down your neck, waiting 3 days for an email response ain't gonna get it.
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