[johnny_uk]

Is there any one here from Avid that can assist me as your Customer support are not helpful at all.

I have explained my situation quite clearly and the response is to inform me that I purchased the cross grade and the reason I can't use Pro Tools is because I cancelled auto renewal !!

I'm sorry but this is the most unhelpful response I could ever have received and it beggars belief that this could be allowed to happen.

So if there is anyone on this forum from Avid I would be grateful for any productive assistance you could give here.

Thank You