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Old 09-09-2014, 01:36 PM
lucienpalmer lucienpalmer is offline
Join Date: Jan 2014
Location: Los Angeles
Posts: 558
Default Re: Mix won't power on

Just thought I would add my own 2 cents...

My Mix wouldn't turn on this morning. I just called Avid support, and Brandon immediately emailed me info to send it directly to them for repair.

This is the first time I've ever had to call their Tech Support, and it was a great experience. In fact, we even got disconnected halfway through the call, and they called my cell phone back immediately. Most tech support departments don't bother to go the extra mile like that.

As long as they get this thing back to me quickly, I'll be happy!
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