[giacomopasquali]

Hi there, I'm waiting as some of you my no charge upgrade for Pro Tools 12 (PT10 activated on 24/11/12 so I'm eligible).

I don't see it both in "my products" and "products not yet downloaded".

I went to "if you do not see your system listed below click here to claim your upgrade" so i tried to enter my system ID (located on the external package of my PT10 EDU but it tells me it is wrong or used.

Any syggestion to get my update listed in my avid account?

Thanks