Ok, I have no clue what a "Sandra" is,, but I'm going to start over with explanation of what is going on here,, I've made some changes so here goes:
Toshiba Satellite Laptop
Windows 7 Ultimate
Service Pack 1
Processor Intel (R) Pentium (R) Dual T3400 @ 2.16Ghz
Ram 4gb
System Type 32 Bit
When you boot the system if I have the Fast Track or the MBox connected it shows that the correct Driver was found for the Device. You can go to device manager and check and it shows the driver to be operating correctly.
But when Starting Protools I get the message:
Unable to locate M Audio Hardware,,
I have not a clue what to do,, Thank you for any assistance
cubs