Quote:
Originally Posted by Park Seward
...You do get support via email or one actual phone call per year...
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Quote:
Originally Posted by deanrichard
I think it is one support call per month, not per year.
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Quote:
Originally Posted by Park Seward
Yes. One call per month. Unlimited email. Sorry for the typo.
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1 call/month is with Standard (Pro Tools). Phone support is unlimited with ExpertPlus (Pro Tools HD). Please see the details in the "What's included..." section of
avid.com/products/pro-tools-software/licensing which should clarify this.
Thanks,
JC