Quote:
Originally Posted by chord881
The same problem. i ran the updater on macbook pro MACOS 10.8.5, the error message is 'License Activation failed.....' then, i saw the http://avid.force.com/pkb/articles/e...ssage/en422359
i did as the articles saying. the error message goes to 'The serial number... does not match the system ID...' Still not working.
I sent email to avid support, but no one reply. who did this updater successfully can help me how to update the eleven rack? |
If you followed the directions in the article and it is still not working, you may need a new set of numbers. It can take Avid a bit to respond so hang tight.