Quote:
Originally Posted by silverhammernz
Thanks for that, you may be right Chris, so I will wait a little more before going down the path below.
Meantime I decided to phone Avid support line, I was sent a link to refund and return...and thus start again with a new purchase. Unfortunately this is a convoluted process involving "a letter of destruction" for a downloaded product plus a 10 day turn around. Oh what a tangled web.
The licenses 9/10 bundle and just 10 may be the same but with different names? All I know is my new 10CPTK to 11HD wants to surrender a "Pro Tools 10" license when I have a "9/10 bundle license" currently on my iLok and it's not working.
I even thought about this before madly pushing the "buy" button...I was tired! Got it wrong.
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I think you might have better luck in this thread as a few really good Moderators are there now so they can help you get sorted much quicker then waiting here
http://duc.avid.com/showthread.php?t=340469&page=2
Best of Luck silverhammernz
Chris