[dubaifox]

I have been moaning about the download problems for a week, but no-one else seem to have a problem other than I.

I had similar problems to you, and many others, including the download manager not working (on any computer I ever tried, Windows,Mac and all manner of browsers)

Filled in a tech support form (pain in and of itself)........no reply of course.

Very frustrating indeed.

Wish I could help, but know you have a friend in need.