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Old 12-19-2016, 09:07 AM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,549
Default Re: 12.6 Not Recognizing HD Native / Avid HD|IO

Originally Posted by ackoob View Post
Hello! We just bought an HDX card with a 16x16i/o, downloaded PT 12.6, installed on Win 10. It doesn't see the HDX card. Reaper sees the card and the 16x16, using the AVID ASIO driver. I just found out you need a Digilink license, but there was no Digilink card supplied, nor can we find one in our account, although it should have been supplied?! Its not my account btw, I'm writing on behalf of a colleague. Please help.
You need PTHD and the Digilink license, which come together when you upgrade. Sounds like you did the wrong upgrade or are trying to add HD hardware to regular PT, which you cannot do.

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