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Old 10-30-2017, 02:23 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Validate or Update billing information

Quote:
Originally Posted by iamstudios View Post
I also have problems updating my billing info since I have active subscriptions. My (old) Digidesign account has "NL" as country and the update option only offers "The Netherlands". Somehow when I select this only option, I get a "billing info can't be updated because country must be the same" dialog. NL is Netherlands. Please help ASAP Avid!
Started a support case to get this solved and replaced the licenses (for iLok ending with C). Please activate those now and look for a case notice email soon.
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