Quote:
Originally Posted by StillHollow
Open the iLok manager and drag the license from the main display over to your iLok. Make sure you are logged in too for this to work.
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As I said, there is NO license in the whole iLok account (not in the iLok, not in the account, etc...). And the Avid Application Manager says that the PT 12 license is not activated.
I bought a PT 10 EDU years ago and now I want to upgrade it to 12 (it had included several years of free upgrades). My AVID account shows that i have the license of the PT 12 but it's not in my iLok account (I only have the PT 10 license there). Check the screenshots attached in my previous message.
So, I don't know what to do. Waiting to see if some of the Avid guys see my message. At the end this kind of issue is not my fault. I can't understand how a big company like this makes me pay more than 40€ for being able to talk with the support service for a problem that is definitely not my fault.
Thanks anyways