View Single Post
  #4  
Old 01-26-2018, 04:47 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,188
Default Re: Lost HEAt in 2018 Install

Quote:
HEAT will be deactivated until you open an HD session
Is this the exact error message?

Heat doesn't install -- it's in the software package that is Pro Tools (embedded inside.) It just works if it sees the ilok authourization.

Can you make a new session and does it work?

If that is your error message above, it sounds like the problem is with the session. Where did those ProTools sessions start from?

Have you checked you have the latest iLok software? And if so, go to your iLok key, right click on it while logged in, and choose "synchronize"
Reply With Quote